Help centre / Your account and two-step sign-in

Your account and two-step sign-in

Passwords, authenticators, recovery codes and passkeys.

In the workspace: Account

1. Every member of staff must use two-step sign-in. It cannot be switched off.
2. Lost your phone? Sign in with a recovery code, then set up the new phone under Account.
3. No recovery codes left? Ask the firm's owner or an administrator to reset your two-step sign-in; you then set it up again.

Next: Exporting your data